YooCustom Privacy Policy

Thank you for your interest in our website. In the following, we will inform you in detail about the processing of personal data when using this website. Personal data means all data that can be personally related to you, e.g. name, address, telephone number, email address or user behavior.

1. Accepting the privacy policy.

We need to process your personal information to run the business and provide you with the Services. By accepting our Terms and Conditions, you are confirming that you have read and understand this policy including how and why we use your information. If you do not want us to collect or process your personal information as described in this policy, you should cease using the Services. We are not responsible for the content or the privacy policies or practices of any of our affiliates and/or other sites linking to our Site that are not managed/owned by us.

Our Terms and Conditions require all users and account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use the Services only if the appropriate permission has been granted and direct supervision by the owner of the account is present. Children under age 13 are not permitted to use the Services. You are responsible for any and all account activity conducted by a minor on your account.

By using the Services, you acknowledge that YooCustom will use your information in the United States and any other country where YooCustom operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information.

2. Who is responsible for data processing?

The service provider and party responsible for processing personal data (“controller”) is YooCustom.

3. What personal information do we collect from you?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

4. How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5. Sharing your personal information.

We shall not share your personal information with third parties without your permission, unless:

A).It is necessary to do so for the performance of the agreement between you and YooCustom, for example with regard to the payment and delivery of the products you ordered or Google Analytics to help us understand how our customers use the Site-; and/or

B).YooCustom must disclose personal data to government bodies because of a legal obligation or an emergency; and/or

C).YooCustom’s business activities are reorganized or transferred, as a result of which YooCustom must transfer the personal data to another organization.

6. Your rights.

You can always request access to your data, or ask YooCustom to alter or erase them. If you have created an account, you can always check and change your personal data by logging into your account. For some personal data, YooCustom is legally obliged to keep them. YooCustom cannot change and/or erase such personal data at your request. Remember that, after we have altered or erased your data at your request, it is possible that these data remain in our back-ups for some time, until those back-ups are also erased.

To exercise the aforementioned rights, please send an email to  support@yoocustom.com.

7. Data retention.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Privacy policy changes.

We may amend or update this policy from time to time. If we believe that the changes are material, we will let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on the Apps’ platform. We encourage you to check back regularly and review any updates.

9. Terms and Conditions.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://yoocustom.com

10. Contact us.

If there are any questions regarding this privacy policy you may contact us using the information below.

support@yoocustom.com